Refund policy

Jadelyn Jewelry – Return & Exchange Policy

At Jadelyn Jewelry, we are committed to delivering carefully crafted pieces and a refined shopping experience.

We offer a 48-hour inspection period from the time your order is delivered. If you are not fully satisfied, you may request a return or exchange within 48 hours of receipt.

To be eligible for a return:

• Items must remain in their original condition and packaging

• Items must be unworn, unused, and unaltered in any way

• All original packaging, tags, and accompanying materials must be included

Please note that return shipping costs are the responsibility of the customer.

Once the returned item is received and successfully inspected, we will process your refund or exchange promptly. Items that do not meet the above conditions may not be eligible for return.

If you need any assistance, our team is always happy to help.